Blog»Product Updates

Easier Permissions with Google Groups Integration

Kristen Craft | February 19, 2019

If you know Tettra, you probably know how much we love integrations. After all, the three adjectives we use to describe the product are “simple, smart, and connected”. This third adjective underscores our belief that a knowledge base works best when it connects with all the other tools you use.

Why We’re Bullish on Integrations

For a little more context on why we want Tettra to connect with all the other tools you use, consider the growth of SaaS products. In 2018, teams of 51-100 people used 79 different SaaS apps, on average:

What does this have to do with a wiki, you ask? Well, think about how often you need to share something with your colleagues. Maybe it’s data that lives in in an analytics tool, customer research in a survey product, or product feedback in your support inbox.

It’s unlikely that everyone uses the same things. Some people on your team might not have access to all 79 tools. In an ideal world, Tettra would connect to everything you use, so that you can easily reference – rather than recreate – systems and work.

Google Groups Permission Settings

One tool that already houses many teams’ work is G Suite. Oftentimes, startups adopt G Suite early and build an entire business on it. In two years, the number of teams using G Suite has more than doubled from 2 million companies to 4 million.

This growth, especially among tech teams, prompted us to build a number of integrations with Google. We know that our customers want to leverage the documentation they’ve already written in Google Drive. Features such as embedding Google Docs and Sheets and inline referencing enable this. Google also facilitates Tettra account management. You can sign up for a Tettra account with Google and use your Google credentials for SSO.

More recently, we made it possible for teams to set permission levels according to Google Groups.  We hear many teams already have their organizational structure mapped out in Google, so there’s no need to recreate this in Tettra. For instance, you can make your Tettra “Engineering” category visible only to your Engineering group. You can share a “Management” category with just the people on your leadership team.

Rather than adding each person individually, Tettra syncs with G Suite, so you can add these groups in one step. We’ll give access to anyone within these Google Groups who also has a Tettra account. If you’re not sure who’s included in a specific Google Group, you can check from within Tettra.

Already, some of our favorite Tettra customers are using this feature to save time and ensure the right people can access the right information. Isaac Lien, Co-founder and Head of Innovation & Employee Experience at GrandPad, enjoys using it for onboarding new team members: “The Tettra Google Groups integration is a fantastic new feature. It helps us further automate and streamline the onboarding process, ensuring everyone has access to all the information they need on day one.”

How Teams Use Advanced Permissions

We’re hopeful that this makes advanced permissions easier and are excited to see more examples of how people use them. In addition to onboarding, we’ve already heard of some other good use cases:

  • HR Teams using advanced permissions to plan company outings before the outings are officially announced
  • Executive teams using advanced permissions to share financial info they don’t want to publish to the entire company
  • Engineering teams using advanced permissions to document how to access and pull customer information

For more info on leveraging Google Groups to set permissions, check out our documentation. Advanced permissions are currently available to teams on our Scaling Plans. We’re eager for feedback about how you use them, as well as ways to make our Google integrations even stronger. So if you’ve got thoughts, send them our way!