How the Digital Team at the VA Hospital Pushed for Progress
In this episode, Courtney Eimerman-Wallace discusses her time at the USDS, leveraging technology to make life better for veterans. She recounts how her team sought and established common ground, in order to bring people along with their own thinking and get things done.
Simulating the Water Cooler: Help Scout's Tips for Building a Great Remote Team
Help Scout is famous for building a great culture, as well as a great product. They do this, in part, via their remote-first culture, which allows them to hire the best possible person for every role. Nick Francis shares his thoughts on how to invest in culture early, in order to fuel later team success.