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Zappos

Zappos is an online retailer specializing in shoes and apparel.


Headquarters
Las Vegas, NV
Employees
~1,400
Founded
1999
Key People
Tony Hsieh, Nick Swinmurn
Funding
$62.75M
Status
Acquired by Amazon (July 2009)
Glassdoor Rating
3.8 (339 ratings)

Culture & Mission

"We believe that your company's culture and your company's brand are really just two sides of the same coin."

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Tony Hsieh
CEO, Zappos
Mission
To provide the best customer service possible.
Core values
1. Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and A Little Weirdness 4. Be Adventurous, Creative, and Open-Minded 5. Pursue Growth and Learning 6. Build Open and Honest Relationships With Communication 7. Build a Positive Team and Family Spirit 8. Do More With Less 9. Be Passionate and Determined 10. Be Humble