How Customer Success & Support Teams Can Use Tettra
Run a high-performance support team with Tettra
Your Customer Support and Success teams take the pulse of your customer base on the daily. Help make sure they’ve got the most up to date information on hand to make those interactions seamless!
We’ve seen support and success teams thrive when they use Tettra to create centralized FAQ pages, document best practices for recurring issues, and link directly to issues in GitHub for company-wide postmortems. There’s so many ways to use Tettra to keep those response times down and those customer satisfaction rates up!
For an in-depth example of how support teams use Tettra, check out our spotlight piece on the amazing team at Geckoboard.