Frequently Asked Questions
What happens when I connect to Slack?
When you connect to Slack we'll look up your name, the name of your team, your team url, and your email. We won't access the content of any of your conversations or files.
How secure is Tettra?
We use regular backups, encryption in transit and at rest, a PCI Service Provider Level 1 payment processor, and world-class web hosting to keep your data safe.
Is there an on-premise version of Tettra?
We don't plan to offer a hosted version of Tettra in the immediate future. We believe that secure web services are the new standard for business applications and take security seriously.
Can I export my Tettra content?
If you do decide you want to export your Tettra content, you can do so at any time via the app setting in HTML or Markdown format.
Is there a discount for nonprofits or educational institutions?
Tettra wants to help those in the world doing good, so we offer a special discount for qualified nonprofit organizations and educational institutions. Apply here